Responsibility
dibernardocaffe.it is not ‘responsible for any damage or loss, direct and / or indirect, arising from the sale of goods and services offered in the catalog published on the site dibernardocaffe.it, even for delayed and / or non-delivery of the product, nor for correspondence of goods to the specifications published on the site, nor for any other fact not directly attributable to dibernardocaffe.it.
Products availability
In the product catalog published on the site dibernardocaffe.it. Since the access and the ability to place orders online, change in real time the availability of the product, dibernardocaffe.it does not guarantee the certainty of allocation of goods ordered. It is possible that some products of our catalog report 0,00 € as price of purchase, such value is to indicate that temporarily those products are not available.
Orders
Orders can be placed in 3 ways:
Through the site dibernardocaffe.it (recommended)
By sending an email to info@dibernardocaffe.it specifying the items, the quantity, any sizes/measures, the shipping address and the method of payment chosen.
By calling +39 392 981 5056
Prices
All prices listed on the site, in the relevant column are prices including VAT. Prices may be changed at any time without notice.
Payments
The goods supplied must be paid by bank transfer in advance, Paypal / credit card / prepaid, Postepay in advance or cash on delivery.
Unless different conditions that must be agreed in writing with dibernardocaffe.it.
Right of withdrawal.
The private customer can, within 15 days from the reception of the goods, exercise the right of recess in case he doesn’t find the product of his satisfaction.
dibernardocaffe.it will provide to choice of the customer, to reimburse the value of the product or to replace the article with an equivalent product. In the case in which it would exercise such right it is necessary to give of communication of it through registered letter with advice of receipt (Receipt of return) within 15 days from the date of the reception of the goods, and that it makes to arrive the material of which it asks the substitution or the reimbursement within and not beyond 15 days from the reception of the same one directly to dibernardocaffe.it. In case of demand for reimbursement, dibernardocaffe.it, will provide to reimburse the value due within 10 days from the date of receipt according to the mode of payment chosen in phase of purchase.
To the right of recess the following rules are applied:
The customer must be a private person, (the purchase can be made with a receipt or invoice).
The product must be intact, complete with all its parts, reclosable packaging not damaged or crumpled.
All the expenses of transport or conditioning, are to load of the customer
dibernardocaffe.it, doesn’t reimburse the costs of transport neither of gone nor of return, sending postal documentation or other.
dibernardocaffe.it, effects the relative reimbursement exclusively to the effective value of the product (verifiable on dibernardocaffe.it) to the moment in which it comes delivered/recapitated to our company.
dibernardocaffe.it reserves the right to withhold from the reimbursement, in case of arrival of ruined packages in cardboard, from 3 to 12 €.